Laptop ergonomics are always a compromise. If you put in long hours on a laptop, you know how important comfort and usability are to productivity. So getting the best possible ergonomics given the constraints imposed by the design requirements is extremely important.
It seems many hardware design engineers have forgotten this. The quest for thinner, lighter, cheaper seems to have overshadowed comfort and usability, durability and ruggedness. With each passing hardware generation, we see the same refrain: “The new keyboard is not so bad, once you get used to it.” If we have to get used to a “not-so-bad” keyboard with every generation, doesn’t that suggest that they’re getting worse over time?
And yet, the keyboard is the one component of a laptop that you have the least configuration options for. There are no choices, no upgrades; the keyboard is the keyboard, and you get whatever the manufacturer designed. That means it’s all the more critical that manufacturers give their customers the best possible keyboard.
What if manufacturers gave us keyboards that didn’t take “getting used to”, but felt fantastically comfortable from the moment you used them?
Without a doubt, the best keyboard I have ever seen or used on a laptop has been the keyboard of my Lenovo ThinkPad T61p. It’s no secret, and everyone who’s used one knows how good they are and how far short any other laptop keyboard compares. This keyboard is so good that I’ve continued to use my T61p originally purchased in 2007. After my original T61p died this January, I shopped around looking at the new ThinkPads… and after looking at what was available, I went to eBay and bought myself another T61p.
I won’t be able to do that forever. Already, I feel a need for a machine that can support more than 8GB of RAM, and the new Core i7 CPUs are so much faster than my by-no-means inadequate 2.4GHz Core 2 Duo. And the battery life we see with the current generation of “ultrabooks” in 2015 is impressive.
Will we ever see a return to the keyboards of yore? It wish that it was not in doubt. But I have hope. It appears that Lenovo has finally responded to customer feedback, when this spring they brough back the old style trackpads with physical buttons that had disappeared with the 540 generation. And today, it appears that they are actively soliciting fans of the old ThinkPad brand to ask them what features made the old ThinkPad so legendary. And they updated the X1 Carbon with a more standard keyboard layout in response to complaints and criticism over a senseless radical departure from the norm. Perhaps we’ll glimpse perfection again someday.
To be sure, we will not if we fail to recognize the things that made the best keyboard so great.
Close to perfection
Behold, The T61p keyboard in all its glory.
Let’s take a look at what makes this keyboard so great.
Full-size keys, spaced the correct distance apart. This makes typing for long periods of time less tiresome, especially for people with larger hands.
Scissor Switch technology allows for longer travel for a laptop keyboard, which is more comfortable than “chiclet” keys. It’s not a full height keyboard like you’d find on a desktop class machine, but it’s very close, giving it a good feel and making it more comfortable again for long typing sessions.
The layout of the non-standard keys is ideal.
It’s important to appreciate how critical the placement of these keys is. Let’s look at them in detail.
A full row of Function Keys, F1-F12. In many newer layouts, this row is eliminated and the F-keys are combined with other keys. This makes compound keystrokes impossible if the F-key needs to be pressed at the same time as the key it is combined with. That’s probably pretty rare, but it is still nice to have this row of keys to themselves. I think keyboard designers eliminated this row in order to make room for larger trackpads. I don’t like large trackpads for a few reasons, which we’ll get into in the Trackpad section.
The arrow key cluster. Most importantly, the arrow keys are all full-sized, and arranged in a T. Many keyboards save a key by squishing the up and down arrow keys into the space of a single key, putting all four arrow keys in a line, but this space savings comes at a cost of making up and down half sized, and makes controlling games that use the arrow keys way harder.
The other important thing about this cluster is the presence of the “Previous page” and “Next Page” buttons to either side of the up arrow. These are often replaced with “Pg Up and Pg Dn” buttons. I like “previous” and “next” here because it makes navigating web pages with this cluster very fast. I don’t have to move my fingers at all and I can scroll and hit the Back button or Forward button in a web browser. It’s very convenient, and I really miss it whenever I have to use a keyboard that doesn’t have this layout.The Insert|Delete|Home|End|PgUp|PgDn cluster. I really like these where they are, too. Home and End and PgUp and PgDn go very naturally together. These are navigational shortcuts and are a great alternative to scrolling with the mouse wheel, and for moving the cursor when text editing. Insert and Delete change the cursor mode, Home and End can take you to the beginning or end of a line of text, while Ctrl+Home or Ctrl+End will take you to the beginning or end of the entire document. Pg Up and Pg Dn are better for scrolling than the mouse is, moving an entire window height up or down at a single keystroke. Clustering them in this arrangement makes for very intuitive and quick document navigation using the cursor, and enables me to be much more productive when working in text files or reading than if I have to move my hand to the trackpad or mouse.
Print Screen, Scroll Lock, and Pause/Break. These don’t get used a whole lot by most people. I use Print Screen all the time, but the other two hardly at all. Putting them up here out of the way works. Having Print Screen at the end of the row makes it easy to find by touch, without having to take my eyes off the screen to look for it.
While we’re looking at this group, note the power button (the circular button at left.) While not part of the keyboard, proper, I will remark that I found the power button difficult to find by touch. If I’m fumbling around in the dark, it’s easier to find the ThinkVantage key, which feels more like I’d expect the power button to feel like. So, one thing I could recommend is change the power button, locating it closer to a corner of the keyboard, and give it a shape and feel more befitting a power button.
Keycaps shape and feel
All the keys are just shaped right. These keycaps are close to what old classic IBM Selectric typewriters and Model M keyboards felt like, and those were some of the best keyboards ever manufactured
The Enter key isn’t L-shaped, which leaves room for the \| key directly above. The \| key doesn’t really have a reason to be larger, but it keeps symmetry with the Tab key on the left side, and helps a touch typist feel this edge of the keyboard. Esc isn’t double-sized, as it is on some later model Lenovo keyboards — I think making it the size of the Ctrl key, slightly larger than the standard key, would make it easier to find by touch. Ctrl is slightly wider than standard, but I like that, although it would be better if Ctrl were in the position occupied by Fn, where it belongs. Backspace is another good key to be larger than standard, as it is used frequently by most, and this makes it easier to find in the top right corner.
Fn/Ctrl positions should be swapped
On most keyboards, the Fn key is nested between the Ctrl and Windows keys. On the T61p layout, this is reversed. There’s no reason for it, and it’s one of the most common complaints about the T61 layout. In fact, there are even third party firmware hacks to remap the keys into their preferred positions: Ctrl outside, Fn to the right. In the ideal keyboard layout, Ctrl should go first.
10-Key or not 10-Key?
Many widescreen laptops have 10-key keyboards these days, much like 104-key extended keyboards on desktop keyboards. This forces the main keyboard off-center with respect to the screen. Thankfully, the trackpad is still centered under the space bar, keeping it directly between the hands on most laptops with extended keyboards that incorporate a 10-key pad. But typing on the QWERTY keyboard, with the hands offset relative to the screen is less comfortable. The extra keys of the 10-key pad also add to the complexity and cost of the keyboard.
Most users don’t need a 10-key pad, and can live without. Unless you’re doing heavy numerical data entry, they don’t add a lot of value. You could always buy a USB 10-key pad as a peripheral and use that if you needed one. Before laptops started sporting 10-key pads on the right of the main keyboard, they used to use the Fn key to use the right half of the keyboard as a sort of slanted 10-key option. I’ve never bothered switching into this mode, and don’t miss a 10-key pad. So, my preference would be for a regular QWERTY keyboard, without a 10-key pad, and the QWERTY keyboard and touchpad centered in the laptop chassis.
Still, some people will want 10-key pads and others will not — and the number who do not is not inconsequential. But the number of people who can’t live without a 10-key pad is smaller than the number of people who don’t need it. I would prefer not to have a 10-key pad in my ideal laptop. This would be a good item to make a configuration option at time of purchase. Modular, interchangeable keyboard FRUs that have or omit the 10-key pad would be a great solution.
Are backlit keyboards necessary?
Again, some people like them, and some don’t. Illuminated keys can be helpful when typing in low light conditions, but they drain battery and add cost to manufacturing, although probably not significantly, since most laptop keyboards seem to use them these days. Most of them have an option to turn the backlight off and adjust the brightness level, and this seems to be the best choice. It enables everyone to be happy. On laptops which have this feature, I just turn the backlight off, and touch type as always.
Which type of switches is the best?
This is subjective and people can have their own opinions. These days, there are three main types of keyboard: chiclet, dome, and buckling spring. The T61p keyboard had scissor switches, a type of dome switch. These work and feel great — almost as great as buckling spring switches.
I find “chiclet” keys to be fine, I can use a chiclet keyboard without issue, and type fast and with confidence with them, but I still prefer the feel of the scissor switch keys on my T61p. Some people prefer the lower travel of the chiclet key, and manufacturers favor them today because they enable thinner designs. But I really prefer the feel of the full travel key caps, and the scissor switches in the T61p keyboard give a closer approximation of the way full travel keyboards feel.
The biggest disadvantage of the scissor-switch keyboard is that it adds to the overall thickness of the machine, but I strongly believe that thinness is a highly overrated feature. With ultra-thin laptops approaching 0.5 inches, there’s not much room left to go thinner. And there’s plenty of leeyway for making a laptop a little thicker to allow for a better keyboard. The T61p is 1.4 inches thick, and I’ve never once felt that it was an issue. I would much rather have a thicker, heavier laptop that is more rugged and will hold up to years of heavy use, an has more room for expansion or battery, than a ultra thin and light laptop.
Really, though, on the switch type, I could go either way. Chiclet keys feel nice enough to be acceptable, but for longer typing sessions I truly like the additional travel and resistance of scissor switches. This is an area where making it a configurable option would be nice. A modular, interchangeable FRU keyboard offering the user their choice of chiclet or scissor switch keys would make everyone happy.
While we’re at it, let’s look at the pointing devices. First, we have the TrackPoint stick, the red nub. People who use them really love them, and they don’t get in the way of people who don’t. They’re a vital part of the ThinkPad brand and image, and should never be done away with.
Next, we have the touchpad. The touchpad is surrounded top and bottom with phyisical mouse buttons. these are well designed and robust. Positioning them top and bottom is important because it makes them reachable to both the thumb and fingers, regardless of where the hand is positioned on the keyboard or touchpad, which makes using the buttons quicker. We also see a middle mouse button, which is useful for Linux users.
As for the touchpad itself, it is only 2.25 x 1.5 inches — which is ideal. Newer generation notebook PCs have trended toward larger touchpads, but I really prefer this smaller size. It is not so large that it becomes an easy target for accidental bumps by the palm of the hand. I never accidentally brush the touchpad on my T61p with the heel or palm of my hand when typing, which means I never accidentally click the mouse cursor away from where I’m typing. I do have this problem on many newer model laptop keyboards, and it is a huge annoyance.
The touchpad is not multi-touch capable, and that would be a good improvement to add to this design. It does have scroll regions at the right and bottom edge, which are configurable.
The UltraNav touchpad driver is excellent, with lots of configuration options to get it to work just how the user prefers.
It’d be great if keyboards were more interchangeable in laptops, across different models and manufacturers. It would take a great effort of the industry to standardize the top half of all laptop chassis to have the same shape and size space for a keyboard. But there’s no reason it couldn’t happen, if manufacturers decided to standardize, or if a manufacturer decided standardize within their own product lines. The computer industry has standardized on other things, so why not a standard to allow laptop keyboards to be more interchangeable between different models and makers? This could spur innovation in improving keyboards, since users would not longer be stuck with whatever the designers engineered for a particular model — users would be free to upgrade and choose the style and layout that they prefer.
I doubt that it will happen on an industry-wide level, that we’ll be able to buy generic commodity keyboards from any maker and put it into any laptop, there’s just too much inertia for it. But it could happen if the industry decided it wanted to. Even if it didn’t want to, manufactures could standardize more within their own model lines, and offer a greater variety of keycap types and layouts to satisfy the preferences of different customers. I expect the main reasons they don’t do so have to do with cost, and to some extent integration and aesthetics issues. But these are not insurmountable issues.
For me, a better keyboard is still well worth paying some premium for. A keyboard that doesn’t feel cramped, has a familiar layout for ALL keys, and a satisfying feel, for me, would be something I’d easily pay another $50-100 for, if it were an option to purchase an upgraded keyboard that was just the way I like it.